Harris eSupport is an accurate and efficent way to contact the TRIO Support Staff about software issues and questions.
The benefits of using eSupport include:
you can search through and view all incidents that have been logged for your town
when logging a new incident, you determine the status and severity level
you can log an incident 24 hours a day, 7 days a week, 365 days a year
you will still receive the great customer service from the Support Staff that you have received by making a phone call
If you haven't had the opportunity to use eSupport yet, click here to send an email to TRIO@HarrisComputer.com and request a User ID and password or contact the Support Department by calling 207-942-6222.
If you have already experienced the benefits of eSupport, then simply click on the link on the middle of the page.
It is a new and informative way to keep track of all issues regarding TRIO Software. You can also make the Support Staff aware of new issues 24 hours a day, 7 days a week, 365 days a year. This contact method tends to result in the quickest response times and is our preferred method of contact.